General enquiries
- How long are gift vouchers valid for?
- Lost Property
- Is the wave powerful?
- I’m experienced, will it be too easy?
- Is it easier to learn to surf at The Wave compared to the ocean?
- I have sent an enquiry to Hello@thewave.com but not had a reply
- I had a camp booking for the dates that you were closed – how do I get a refund?
- I can’t access my membership surfs – what can I do?
- I was given comp code for a cancelled session, can I still use this?
- Can I still use my gift voucher bought under the old ownership company?
- I had a surf booked for the 26th / 27th / 28th/ 29th / 30th of June, when The Wave was closed – what can I do?
- Are you open?
- Is there any package which includes surf sessions and camp?
- Do you provide private sessions/ lessons?
- What makes The Wave different from surfing at the beach?