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Surfing

  • What is the difference between lessons and coaching sessions
  • What happens if my booking costs less than my gift voucher?
  • Will you be open on Christmas or New Year?
  • I am trying to book a session but your website is saying "An Error Occurred. Please Contact Customer Service".
  • Do you offer surfboard repairs?
  • How can I reset my password?
  • I booked a lesson but forgot I had a voucher — can I get a refund and use the voucher instead?
  • How can I check the water temperature?
  • When should I arrive for my surf session?
  • Can I add another session to my booking?
  • How can I check the balance on my gift voucher?
  • I’ve received a 10% discount card — how can I use it?
  • How long are the gift vouchers valid for, and where can I use them?
  • Why are there no sessions in January?
  • Can I swim at The Wave?
  • Do you allow paddle boarding?
  • Is it dark to surf in the evening?
  • What age is the child for the ticket price?
  • Can I purchase multiple bundles?
  • Can I use my Winter bundle straight away?
  • You plan on being closed in January, can I get an extension on my bundle?
  • What sessions can I book using my Winter bundle?
  • Can I book a surf session that’s beyond the expiry date of my bundle?
  • What thickness wetsuits do you provide or recommend?
  • I have a gift voucher, but I don’t have the PDF that includes my voucher code. What should I do?
  • Where can I view my upcoming bookings?
  • What if I’m late for my surf session?
  • My booking has disappeared from my account
  • Can I Bodyboard?
  • What is the session one up from Beginners?
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